Shipping & refund policies

Shipping policy

Shipping duty paid to Mainland UK is a flat rate of £9.99. Please enquire for shipping to Northern Ireland or Islands.

Shipping under bond is dependant on location, but starts at £15 per consignment.

Refund policy

Abingdon Fine Wine makes every effort to ensure that all goods we sell are of impeccable quality and in a condition expected of the age and nature of the product. We are very strict on ensuring we only use sources which maintain impeccable provenance and appropriate storage conditions. 

In the event that wines are corked or out of condition for consumption, Abingdon Fine Wine will be under no obligation to offer replacements or offer other compensation of any kind and such replacements or compensation will be made entirely at our discretion.

We cannot guarantee that wines will always show at their best. Regardless of reputation, all wines can age and mature in different ways and we will not bear any liability for subjective judgments such as quality or drinkability. All bottles are therefore sold as seen and we cannot accept returns for any wines should they be corked, tainted or fatigued in any way. 

This does not affect your statutory rights. 

In the unlikely event that the goods do not conform with your order you must notify us within 7 days of delivery or collection or as soon as reasonably practicable. We will replace any Goods or credit your account with the value of the original purchase price if we assess them to be inherently faulty. Please note that we do not warrant taste or drinkability of Goods and in view of the nature of the wines we do not provide refunds for corked wines. Where you have bought several bottles of wines from the same vintage and you consider the wine is faulty upon opening one bottle, it is your responsibility to ensure that you mitigate any loss by keeping the remaining bottles in their packaging until we inform you whether or not we require you to return them to us. We reserve the right to charge you for any additional bottles opened by you. You accept that these wines may be subject to normal wear and tear associated with the nature of these wines.

Claims for breakages will only be allowed if the Customer notifies Abingdon Fine Wine as soon as possible (and, in any event, within 7 days) after delivery. The Customer must retain breakages and accompanying packaging for examination by Abingdon Fine Wine or its agent.

For Customers who have purchased wine 'en primeur' once we have issued an order acknowledgement, pro-forma invoice or invoice for these wines you are unable to cancel your order unless we expressly agree to this at our discretion. Requests to cancel en primeur orders must be received within fourteen days of the order being placed to be considered.